/About Us
About Us 2017-01-31T16:01:21+00:00

Xtremesystem NZ LTD | GST# 92-358-321

Xtremesystem is the one of the best leading IT company in New Zealand. We have serviced tens of thousands customers nationwide since 2003. We are specialized in Mac, PC, phone, tablets and all IT supplies and repairs. We can provide solution for all your IT enquires feel free to ask.
Our Retail Showroom Address:
XtremeSystem
1/88 Cook Street,
Auckland CBD,
Auckland 1010
Store Hours:
Monday-Friday 11:00 am ~ 7:00 pm
Saturday 11:00 am ~ 4:00 pm
Sunday CLOSE

Phone: (09) 375 1410 | Fax: (09) 375 1411

Our Postal Address:
XtremeSystem
P.O.Box 90180,
Victoria West,
Auckland 1042

Payments

We accept cash, eftpos, visa/mastercard with 3% surcharge, business cheque with photo id present (goods can be picked up after the cheque is clear).
ASB Bank – St Lukes
XTREMESYSTEM NEW ZEALAND LIMITED
12-3077-0586285-00
All customers are welcome to lay-by. A 20% non refundable deposit of the total price is required. Customers must pay in full within 6 weeks from the date of the auction closing. If you change your mind or give up the order, the 20% deposit is not refundable.
All customers can visit here and apply online.
For first time buyer to use our online credit card payment we may need to verify it is a genuine transaction. All information required will be confidential.

Terms & Conditions

*non-faulty Returns

Returns will only be accepted within 7 days, and 30% restocking charge will be applied.

 

*Faulty Returns

If the machine is malfunction within 7 days of delivery, please advised us immediately, we can provide a replacement, upgrade or refund depend on situations.

We offer 1 year return to base warranty on all our brand new computer systems and computer parts. For Ex-lease and Refurbished products might very above terms, we will specify in the description.
If there is any hardware fault, please contact us for RMA procedure. Any software issue i.e. operating system crash, viruses ,any physical damage and any liquid damage is not covered by warranty.
If your machine is out side of warranty pariod, don’t panic we can also fix it at a super discounted rate.
If any goods has been damaged or lost in transit please advised us immediately.
We use Courierpost and Parcel Express courier services, once shipped we will supply the tracking number for your purchase, normally it takes one working day for north island and 2 working days for south island, rural delivery would take up to 5 working days. If you have not received your shipment within 10 working days or you have any concern about the shipment you have received please inform us immediately.